Voluntary Durability Guarantee

AMC grants a voluntary 30-year durability guarantee from the date of purchase on all stainless steel components of AMC pots and pans, including permanently welded stainless steel handles. The AMC guarantee conditions apply.This durability guarantee is provided in addition to the customer’s statutory rights and does not affect or limit those rights. For plastic handles, electronic and electronic control components, as well as all other components (e.g. seals), the customer’s statutory rights apply. 

AMC Guarantee Terms and Conditions

Guarantee claims apply in the event of defects in materials, workmanship or function. The guarantee covers repair or replacement with fault-free parts. Normal wear and tear, damage resulting from improper handling and damage caused by the customer’s own negligence are excluded from the guarantee. Consequential damages, incidental damages and any claims other than those covered by this guarantee are excluded from the guarantee cover. Notwithstanding this, the customer retains their statutory rights. During the first two years of the guarantee period, the customer shall not be liable for any transport or postage costs. The guarantee is valid for the original purchaser, and the guarantee period is not extended as a result of services provided under this guarantee, in particular in the event of repair or replacement. In such cases, the guarantee period does not recommence. This guarantee, or individual claims arising from it, cannot be transferred to third parties in the event of the product being resold. The original invoice must be presented in order to claim under the guarantee.